Purpose of the position: 'Manages the company’s lobby area.
Duties Provide friendly, welcoming, and professional reception. Respond to inquiries using standard information about Albtelecom and its services, or refer to an appropriate staff member. Take messages where necessary and send / email on to the appropriate staff. Answer telephone calls, make outbound calls, and take messages carefully. Maintain appointment book entering all details accurately including name, telephone number, etc. Check info emails and forward them to the appropriate people. Work with other team members to ensure maximum utilization of their time. Maintain strict confidentiality of the company’s and staff’s matters.
Requirements of the position: Effective verbal and listening communications skills and stress management Good knowledge of Microsoft Office package. Good knowledge of English (written and spoken). Able and willing to work in a team. Working in shifts and overtime when needed.
Experience • 1 year of experience in a similar position or equivalent.
Education • University degree
Interested candidates should apply online through www.albtelecom.al
Deadline of application is 31st October, 2022
We will be glad to interview all candidates selected from the CV screening
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