Maritim Hotel Plaza Tirana is quite simply the place to be in this vibrant city.
Ideally located in downtown Tirana, set within the shopping and business district, the hotel is only 3 minutes from the House of Parliament, the National Art Gallery, the Opera and Ballet Theater and the popular Ensemble Theater. Maritim Hotel Plaza Tirana, is the ideal choice for business and leisure travelers alike offering unique services and facilities in a 5 star environment.
The imposing building of 24 floors, boasts 190 spaciously appointed rooms and suites that exert ultimate luxury standards to endorse indulgence and an inspiration of elegance and charm in a unique modern design. The 24 hours fitness gym, and our “Oblivion Wellness Spa”, is a beautifully designed oasis. Both facilities are offered to our guests to for complete fitness, relaxation and to rejuvenate.
In order to continue delivering a 5 star experience to our guests we are looking for a Reservations Specialist to join our team.
If you're excited about providing an extraordinary customer experience and you are passionate about this profession, then this could be the perfect role for you.
What You Will Be Doing
Process reservations by mail, telephone, fax or central reservation systems referral.
Process reservations from the Sales Department, other hotel departments, and travel agents.
Know the type of rooms available as well as their location and layout.
Know the selling status, rates, and benefits of all packages plans.
Know the credit policy of the hotel and how to code each reservation.
Determine room rates based on the selling tactics of the hotel.
Communicate reservation information to the Front Desk.
Processes cancellations and modifications and promptly relays this information to the front desk.
Help develop room revenue and occupancy forecasts.
Handle daily correspondence. Respond to inquiries and makes reservations as needed.
What You Should Bring Along
2+ years of previous hotel-related experience.
Fluent in business written and spoken English language is mandatory. Any additional language is an advantage.
Excellent computer skills.
Ability to work independently and autonomously, in a structured way.
Excellent communication skills.
*If you do fulfill all the mentioned criteria please send your application [email protected]
Only suitable candidates will be contacted through phone or email address.
* In compliance with the Law No.9887, dated 10.3.2008 on Personal Data Protection, all information transmitted through your CV will be treated in confidence and will not be disclosed to any third party.
Human Resources Department